Shipping policy

Delivery

Deka Clutches LLC provides various types of delivering your parts. The exact options of current delivery will be offered at checkout. Depending on the type, region and distance of the selected delivery option, the price and delivery times will vary.

Deka Clutches LLC provides international and domestic shipment via FedEx home delivery, DHL and UPS.

For example, with FedEx, you have four shipping options. If you select standard delivery, you can expect your shipment within three to five days after your order has been processed. Rush delivery will be delivered in two days and Express will arrive the next day. Delivery duration for freight and international is typically longer than Standard delivery and will vary based on the destination address and the carrier. Free shipping promotions do not apply to freight or international shipments.

Customer is solely responsible for payment of all charges, duties, fees and taxes on freight orders, international orders or otherwise incurred.

Depending on an item's size, weight, availability and other factors, the items in an order may be shipped as multiple shipments or may be shipped from different locations. Shipping methods for all items in an order will be the shipping options you choose at checkout. Delivery times of these items will depend on the shipping option chosen. Some portion of the order, containing special order items may be charged on order submission.

Each shipping option is priced differently. Shipments to Alaska and Hawaii will incur an extra FedEx delivery fee which is included in your total charge at the time of your order. Shipping charges are based on the total weight of your order but your order may arrive in more than one box. You will only be charged one delivery price.

Exclusive option of delivery is personal delivery with installation, where our highly-qualified specialist will deliver your order and immediately install it. If you choose this delivery method, the specifics and cost of using this service will be discussed separately by phone to ensure the most convenient and prompt delivery and installation for you. 

Track Your Order

Customer can check your order even if you aren't a registered user. To do this, customers just need an email and order number.

Please provide a valid mobile phone number and or email during checkout process so we can notify you of your delivery status.

If you have any queries or concerns about your delivery, please contact sales@dekaclutch.com. All queries will be responded back within 24 hours.